MedfirstRCM
Service

A/R Follow-up & Recovery

Every open balance gets an owner, a next action, and a deadline.

Clinical team reviewing analytics and diagnosis results on screens
The problem

What happens when this breaks.

40+

days average A/R

Without disciplined follow-up, cash stalls in 30–90+ buckets.

25%

A/R over 90 days

Aged balances are the hardest — and most ignored — dollars.

0

touch = 0 recovery

Unworked claims quietly become write-offs.

How MedfirstRCM handles it

A disciplined process — not a ticket queue.

  1. 01

    Age & triage

    Segment by payer, age, and dollar value.

  2. 02

    Touch cadence

    Scripted payer calls and portal work with documented next steps.

  3. 03

    Escalate

    Push stalled claims to appeals or contracting when needed.

  4. 04

    Close the loop

    Post recoveries and update dashboards weekly.

What's included

Scope you can hold us to.

  • Insurance A/R workqueues
  • Payer portal & phone follow-up
  • Weekly aging reports
  • Write-off recommendations with rationale
Results

Outcomes tied to this service.

0

Days in A/R (example)

0%

A/R > 90 days

0%

Collections velocity

Works with your EHR / PM / LIS

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FAQ

Questions we hear most.

  • Yes — we can work live A/R and a defined historical clean-up project.

See exactly how much revenue you're leaving behind.

Book a free practice audit. We'll map your denials, aging, and coding gaps — and show you a clear path to lift.